Micaela Velasquez

Senior Manager, CSE & Investment Manager, Customer Care & Success

Micaela Velasquez is a seasoned professional with extensive experience in customer care and athletic training. Currently serving as a Senior Manager at AppFolio, Micaela leads a team that achieves high customer satisfaction and supports operational improvements. With a strong focus on mentoring and developing customer solutions, Micaela has demonstrated remarkable success in enhancing service experiences for a significant customer base. In addition to corporate roles, Micaela operates a private training business, Micaela Ashton Athletics, dedicated to empowering student-athletes through wellness strategies. Micaela has also coached at various levels and holds a Bachelor of Arts in Sociology from UC Santa Barbara, showcasing a commitment to both professional excellence and personal development.

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