Miles Michie has extensive experience in customer support and partnership management, currently serving as Partnerships Manager at AppFolio, Inc. since October 2017, overseeing third-party partnerships for the Payments organization. Previous roles at AppFolio include Manager of Customer Care for Payment Solutions and Sr. Customer Success Manager, where Miles focused on risk mitigation and operational security. Prior to AppFolio, positions included Product Support Specialist at Citrix and various customer service roles in hospitality and customer care, including at Four Seasons Hotels and Kimpton Hotels. Education includes a Bachelor of Arts in History from UC Santa Barbara and an Associate of Arts from Santa Barbara City College.
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