Sam Boland is a seasoned professional with extensive experience in quality assurance and customer success within the tech industry, currently serving as a Senior Quality Assurance Engineer at AppFolio, Inc. since March 2017. Sam's diverse background includes various roles in quality assurance, customer success, and management at AppFolio, as well as experience as a Shift Supervisor at The Coffee Bean and Tea Leaf, where responsibilities included team management and operational oversight. A Bachelor of Arts degree in Cognitive Science from Occidental College underpins Sam's analytical skills, supplemented by experience as a Post-Baccalaureate Fellow at Occidental College, where contributions included the implementation of a digital academic research system. Additional technical expertise was gained as IT Manager at KOXY Radio, managing IT operations and support.
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