Diego Hernández

Diego Hernández is an experienced IT professional specializing in application support and customer service. Currently serving as a Senior App Support Engineer L2 at Appgate since January 2020, Diego previously held positions at Cyxtera Technologies and Intergrupo, where responsibilities included levels 1 and 2 customer support and intermediate analysis. Education includes a Business Intelligence and Data Mining Diploma from UNIMINUTO Colombia, a Master's degree in Digital Risk Management and Cybersecurity from EALDE Business School, and a Computer Technologist degree from UNIMINUTO Colombia, along with ongoing studies in Systems Engineering at UNIMINUTO.