Rogelio P. is an accomplished professional with extensive experience in technical support and customer service management. Currently serving as the Director of Support and WW Leader of TFP Technical Support at Appgate since January 2020, Rogelio previously held the position of WW Leader of Technical Support at Easy Solutions Inc. from February 2016 to January 2020. Prior roles include Customer Service Manager at Emida and various supervisory and managerial positions at Unisys, including MSC Action Center & CRC Supervisor, IMS Service Delivery Project Coordinator, Self Service Group Leader, and Logistics Repair Center Manager. Rogelio holds a Bachelor's degree in Electronic Engineering from Universidad Distrital Francisco José de Caldas, earned from 1989 to 1997.
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