Sara Smith has over 20 years of experience in technical writing and information development, beginning as a Technical Writer Intern at Multi-Tech Systems in 1999. Sara has held positions as a Technical Writer at International Decision Systems and Kroll Ontrack, and as a Senior Technical Writer at HighJump Software and Infinite Campus, where a long tenure lasted from September 2010 to July 2022. Currently, Sara serves as a Senior Information Developer II at Appian Corporation since July 2022. Academic credentials include a BA in English with an emphasis in Technical Writing and Communication from the University of Northwestern – St. Paul, earned between 1994 and 1999.
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