Ilker Ayaz is a results-driven professional with over 18 years of experience in the tech industry, currently serving as the VP of Customer Engineering at Appier. Previously, they held the position of VP of Global Customer Support and Onboarding at Insider, where they managed a team of over 180 individuals focused on exceptional customer experiences. Their expertise encompasses process design, solution implementation, and service delivery, with a commitment to enhancing customer retention and satisfaction. Ilker's educational background includes a Bachelor of Science in Computer Engineering from Koç Üniversitesi and a Micro MBA from Istanbul Technical University.
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