Nat S.

Customer Experience Consultant at Appinium

Nat S. has a diverse work experience spanning various industries. They started their career as a Job Search Training Consultant at Interact Employment in 2005 and then worked as an Employment Consultant at EXCOM Education in 2006. In 2007, Nat S. served as a Funds Administration Officer at Construction Skills Queensland before becoming a Corporate Travel Consultant at HRG in 2008.

Between 2009 and 2013, Nat S. worked at Flight Centre Travel Group in various roles, including Assistant Manager, International Travel Consultant; Risk Management Administrator; and Trainer, Systems Administrator, and Project Manager. In 2013, they transitioned to Dan Murphy's as a Casual Customer Service Assistant, where they worked until 2020.

From 2017 to 2019, Nat S. was a Project Manager and Customer Success Manager at WDCi, providing consulting services for implementation, integration, customization, and data management projects. In 2019, they briefly worked as a Salesforce Consultant and Support Administrator at Flight Centre Travel Group before joining Appinium as a Customer Experience Consultant, where they are currently employed.

Overall, Nat S. has gained valuable experience in customer service, travel, project management, consulting, and administrative roles throughout their career.

Nat S. has a diverse education history with various certifications and training. In 2021, they obtained a First Aid Certificate from Allens Training. Before that, in 2019, Nat S. became a Conga Composer Certified Consultant through the Conga Certified Partner program. The same year, they also achieved the Certified Sales Cloud Consultant certification from Trailhead by Salesforce.

Nat S. has multiple certifications from Salesforce, including Certified Salesforce Administrator which they obtained in 2018. In the same year, they completed the Boomi Essentials course at Dell Boomi. In 2017, Nat S. attained the Conga Level 1 Composer Certification from Conga Certification, specializing in Conga Composer.

Nat S. has also completed various training programs outside the technology industry. In 2016, they received a Certificate IV Training and Assessment (TAE40110) from Quadtree. Additionally, Nat S. obtained multiple certifications related to alcohol and gambling responsibilities from Express Online Training in 2015.

In previous years, Nat S. pursued linguistic and teaching certifications. They completed a TESOL (Teaching English to Speakers of Other Languages) Certificate from Teach International in 2005. In the same year, they also obtained a Certificate in Volunteer Tutoring in Literacy in a one-on-one environment (39063QLD) from TAFE Queensland. Nat S. holds a Senior First Air Certificate (30117QLD) from TAFE Queensland obtained in 2005.

Moreover, Nat S. has attended language schools to enhance their language proficiency. They completed various levels of Spanish courses at Machu Picchu Spanish School in 2008 and the Spanish Language Centre in 2006.

Nat S. has also received other notable certifications, including an Amadeus Conversion Course and Amadeus Ticketing Course from Amadeus in 2008, and a Train the Trainer (Instructional Techniques) certificate from Peopleworks in 2011.

Additionally, Nat S. has obtained further certifications beyond the provided education history. These include a Standard First Aid, CPR, and AED certification from Allens Training in October 2021, a Conga Composer Certified Consultant certification from Conga, Inc. in April 2019, and a Salesforce Certified Sales Cloud Consultant certification from Salesforce in March 2019. Nat S. also holds a Salesforce Certified Administrator (SCA) certification from Salesforce acquired in February 2018.

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