Kevin O'Connor is a seasoned professional with over 20 years of experience in consultative selling and enterprise account management, specializing in enhancing customer and user experiences for national and global brands. They have held several roles, including Major Account Executive at Applause, where they are currently focused on testing real customer journeys and improving digital experiences. Previously, Kevin worked at Premier CX in various capacities, including Sales Director and Hybrid Account Executive, and served as a Business Development Manager at NewVoiceMedia. They are also pursuing an Associate of Science degree in Audiovisual Communications Technologies at the SAE Institute of Technology in London.
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