Dhrumil Jain is a seasoned professional with extensive experience in client services and account management across various industries. Currently serving as a Regional Accounts Client Specialist at Apple Express Courier Ltd. since June 2021, Dhrumil has demonstrated expertise in enhancing client relations and streamlining processes. Previous roles include Key Customer Account Coordinator and Claims Associate at ContainerWorld Forwarding Services Inc. and Commercial Logistics Inc., and Client Services Manager at Yum! Brands. Dhrumil began a career in customer service at Advantmed India LLP, focusing on the US healthcare system, and gained foundational experience as a Summer Intern at Adani Wilmar Limited. Dhrumil holds a Master’s degree in Accounting and Business/Management from Thompson Rivers University, completed between 2015 and 2018.
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