Robert Bonds is a seasoned professional in customer support and restaurant management with extensive experience in improving operational efficiency and enhancing customer satisfaction. Currently serving as a Customer Support Specialist at Apple Spice Junction since March 2021, Robert expertly manages a team, trains new staff, and leverages technology to streamline order processing and communication. Previously, Robert held roles as a Driver for Boomerang and Lyft, achieving a perfect customer rating, and as a Shift Manager at Biscuitville FRESH SOUTHERN, where leadership skills led to surpassing sales targets and training over 50 employees, resulting in a low turnover rate. Robert's commitment to excellence is further demonstrated by obtaining a Servsafe Food Certification, enabling career advancement to Assistant Manager.
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