Alex Ocampo

Alex Ocampo is an Apple Retail Lead with extensive experience in property management, quality assurance, and retail operations. They served as an Assistant Property Manager at FirstService Residential Realty, where they managed financial records and resident relations. Previously, Alex worked as a Quality Assurance Coach at Inktel Contact Center Solutions, focusing on performance improvement for call representatives. In their role at Apple as a Preservation Specialist and later as a Schedule Planner and Sales Lead, they contributed to operational excellence and crafted scheduling strategies to enhance customer and employee experiences. Currently, Alex is pursuing a degree in Graphic Design at The Art Institute of Ft. Lauderdale.