Allen Walker is an experienced IT professional with expertise in application administration and product ownership within the airline industry, most recently serving as Senior Application Administrator at Sun Country Airlines from November 2018 to September 2023. In this role, Allen managed enterprise-level applications, focusing on installation, configuration, and maintenance for optimal performance, while also overseeing upgrades and patch management. Additionally, Allen has a strong background in managing Apple hardware as an IT Senior Product Owner, emphasizing device lifecycle management and mobile device management. Concurrently, since November 2012, Allen has provided technical support as a Genius at Apple, addressing complex issues related to hardware and software for various Apple products.
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