Anja Bergau is currently a Siri Quality Team Lead at Apple, where they oversee a team ensuring high customer satisfaction in technical support. Previously, Anja held various leadership roles at Apple, including AppleCare German iOS T2 Team Manager, and served as Technical Solutions Consultant at Hewlett-Packard. Anja has also worked as a Customer Service Team Leader at Schmidt International Ltd. and has extensive experience in service desk and quality management roles across multiple companies, including Google Maps and Xerox. Anja’s educational background includes certifications in Lean Six Sigma and Project Management, along with a diploma in Sports Journalism.
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