Ankit Chhibber is a Senior Engineering Manager at eBay, where they leverage extensive hands-on experience with the Genesys product suite and IVR/CTI technologies. They have previously worked as a Telecom Engineer at NIIT SmartServe, managing telecommunications equipment, and as a Technical Support Engineer at iSmart Panache, where they provided support for Genesys products in the APAC region. Ankit has also served as a Genesys CTI Engineer at Infogain, focusing on translating business requirements into functional specifications. Their educational background includes ongoing studies at Delhi University.
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