Babu M has over 11 years of professional experience in the IT industry, having held diverse roles in implementation, support, consulting, project management, and service management. They worked as a Support Consultant at SAP Labs India Pvt Ltd from 2011 to 2013, and subsequently served as a Customer Engagement Executive at SAP from 2013 to 2022. Currently, Babu is employed as a UAT Lead at Apple. They hold certifications in IT Service Management and Process Improvement (ITIL framework) and as an AWS Solution Architect, as well as a Six Sigma Green Belt, achieved in January 2014.
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