Brittany Roach is an accomplished professional with extensive experience in program management and team leadership, currently serving as the AppleCare Services Program Manager for the Americas at Apple since May 2014. In this role, Brittany supports the expansion of AppleCare programs and analyzes agreements to enhance customer experiences. Prior positions at Apple include Senior Manager and Manager, where Brittany excelled in developing high-performing teams and driving significant annual sales. Previously, Brittany held various leadership roles at Target from April 2011 to April 2014, overseeing HR functions and guest experience operations, significantly contributing to store openings and sales performance. Brittany holds a Bachelor of Arts degree in Communications Studies from California Polytechnic State University-San Luis Obispo.
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