Carlos Caban is an experienced professional in the technology and education sectors, with a Bachelor of Science degree in Information Technology from Florida International University. Carlos began a career in support roles at Florida International University from September 2003 to August 2006, followed by an instructor position at St. John the Apostle Catholic Church from May 2006 to May 2008. Since July 2023, Carlos serves as a Change Management Lead at Apple, focusing on Latin America and the Caribbean. Carlos has held multiple positions at Apple since June 2009, including Family Room Specialist, Lead, Mac Genius, Specialist, Technical Services Lead, and Pro, showcasing a diverse skill set in customer support, technical troubleshooting, operational readiness, and sales solution design.
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