Catherine Wong

Catherine Wong is the AppleCare Feedback Program Manager, currently pursuing a Bachelor of Business Administration at the University of South Australia. Previously, they served as Centre Manager at the Singapore Turf Club and held various roles at StarHub, where they focused on service quality and training. Catherine also worked at Apple from 2011 to 2013, managing teams across the Greater China region in various capacities, including Service Team Manager and Vendor Manager. They began their career at M1 Limited, specializing in call center operations and customer engagement initiatives.