Chang Jong Lee has a comprehensive background in management and customer service within Apple, showcasing expertise in leading teams and improving performance. As the AppleCare AHA Korea Area Manager, Chang Jong Lee effectively managed a team of 4-6 managers and up to 150 employees, focusing on exceeding performance goals while fostering employee engagement in alignment with Apple values. Previous roles at Apple included Service Area Manager, APAC Senior Service Representative, and Service Team Manager, as well as Online Store Service Specialist. Chang Jong Lee holds a degree in Computer and Information Systems Security/Information Assurance from Konyang University, earned between 2002 and 2008.
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