Charles M. has extensive experience in customer service and technical support, currently working as a Genius at Apple since November 2013, where exceptional communication and problem-solving skills are utilized to assist customers with Apple products and services. Prior to this role, Charles served as a Manager at Industrie Clothing for a brief period in 2013 and worked as a Loading Supervisor at Cargolux Airlines from February 2005 to February 2007. Charles also pursued education at El Camino College between 2008 and 2009, further enhancing professional development.
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