Clare Jones

Retail Commerce & Digital Experience Business Process Re-engineering (BPR) Project Manager

Clare Jones is currently a Project Manager at Apple, specializing in business process re-engineering for the Retail Customer Contact Centre. With a self-motivated approach, Clare has proven expertise in project management techniques and a deep understanding of project lifecycles, managing multiple projects and stakeholders simultaneously. Prior to joining Apple, Clare held roles at AToM and Fyshe Horton Finney Ltd, where responsibilities included mortgage administration and ISA account management. Clare is passionate about enhancing e-commerce experiences and has a strong focus on creating exemplary customer support models.

Location

Cork, Ireland

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