Crystal Burrs is currently the Manager of Global Leadership Performance and Operations at Apple, where they manage and develop global strategic operational programs to enhance retail store team performance. Previously, they served as General Manager at Old Navy, achieving significant financial metrics and earning multiple awards for outstanding leadership. Crystal's extensive experience includes roles where they demonstrated a strong commitment to customer satisfaction, opening new locations, and implementing effective systems and processes. They hold a reputation for driving positive results while maintaining team morale across urban, suburban, and rural locations.
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