Daniel C. Carr is an experienced professional passionate about preventing problems in technology and support services. They began their career at Glaxo Smith Kline as an End User Computing Specialist II from 1993 to 1994. Carr held various roles at Apple from 1994 to 2016, including Product Support Engineer, Senior Support Readiness Engineer/Project Manager, and Manager of AppleCare Engineering, where they led teams responsible for launch readiness and customer support strategies across multiple Apple products. Carr earned a BS in Computer Science from North Carolina State University and completed the Stanford Advanced Project Management Certificate Program.
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