Daniel Kang is a committed and dedicated first-generation Korean American with over 10 years of experience at Apple, where they have earned a reputation for their ability to remain calm under pressure and solve problems in real time. As a Genius, they provide high-quality customer-facing troubleshooting and support team training on new strategies and procedures. Prior to their tenure at Apple, they served as a Shift Supervisor at Starbucks, where they developed station coverage plans and facilitated training for new baristas. Daniel's focus on creating efficient and supportive environments demonstrates their people-first mindset.
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