Duaa Osman is a Technical Expert at Apple, a position they have held since 2022. Previously, they were a Senior AppleCare Advisor at Teleperformance from 2017 to 2021 and worked as a Quality Control Coordinator at Ventures Middle East from 2021 to 2022. Duaa also gained experience as an Electrical Engineer at APG - Architecture & Planning Group for a brief period in 2016. They earned a Bachelor's degree in Electrical Engineering Technologies/Technicians from Abu Dhabi University in 2016.
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