Emily Hansen is a seasoned professional in e-commerce and digital content quality assurance, currently serving as the Manager of E-Commerce at Apple since August 2017. With a diverse background that includes roles such as Retail Contact Center Lead and Creative, Emily has effectively navigated the shift from retail to online operations during the pandemic, and inspires creativity among Apple Store visitors. Prior experience includes serving as a Technical Expert and Specialist, focusing on customer relationships and device repair. Before joining Apple, Emily was a Self-Employed Freelance Technology Consultant and Automotive Journalist, assisting clients with technology issues, training, and content creation. Emily holds a Bachelor of Arts in Economics from Colorado Mesa University.
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