Federica Presezzi is a Lead Genius Experience at Apple, where they specialize in customer care and technical assistance. Previously, they worked at Euronics Italia S.p.A. in the telecommunications and pet departments, focusing on customer service, sales, and shelf replenishment. Federica earned a diploma in business correspondence in foreign languages from Istituto G. Parini, completing their studies in 2006. They are known for their flexibility, adaptability, and teamwork skills.
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