Gerry Cullen is a cultural operations leader born in Japan, who has lived and worked in the UK for 15 years and Australia for 4 years, returning to Japan in 2013. Currently, they serve as the Japan Partner Operations lead at Apple, following a tenure as Senior Manager at AppleCare. Previously, Gerry held various positions at American Express, concluding as Regional Manager for Business Integration & Optimization in the JAPA region, and served as Head of Global Customer Experience for Japan at eBay. They possess extensive experience across multiple industries, including finance, travel, e-commerce, and IT, and are fully bilingual.
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