Giulia Paganelli has extensive experience in Apple's customer service operations, starting as a Specialist and advancing to Lead roles, including responsibilities such as talent attraction, team management, and operational support. Since joining Apple in March 2012, Giulia has excelled in roles that emphasize customer experience, technical support, and operational efficiency, including leading during peak holiday seasons and managing technician workflows. Prior experience includes nursing support in a veterinary clinic and responsibilities in local government and non-profit fundraising. Giulia holds a Laurea Magistrale in Communication Theory and Techniques from Università degli studi Roma TRE and a Master in Publishing from Comunika and Palombi editore.
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