Grace Lan is an experienced Technical Support Advisor currently working in Risk Management Operations at Apple, specializing in fraud investigation and customer satisfaction. Previously, Grace served as a Senior Property Consultant at Sunac China Holdings Limited and as a Personal Assistant to the General Manager at GuocoLand Group, where they managed administrative tasks and client relations. Grace holds a Master’s Degree in Knowledge Management from Nanyang Technological University and a Bachelor’s Degree in Administration and Management from Tianjin Normal University. Their skills include negotiation, sales, and leadership, complemented by a strong background in consumer electronics.
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