Gráinne M. is a Lead Genius at Apple with over ten years of customer service experience. Starting as a Sales Specialist, Gráinne advanced to lead the Genius Bar team, demonstrating a strong commitment to problem-solving and customer satisfaction. Gráinne is also an ACMT ACiT Certified Technician and excels in fostering a supportive team culture. Before joining Apple, Gráinne worked as a Barback/Bartender at An Droichead Beag and as a Bartender at The Mighty Session.
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