Hemanth Kolla

Hemanth Kolla is a Genesys Tech Lead at Airbnb, where they are responsible for designing and leading the implementation of Contact Center Solutions. Prior to this role, Hemanth worked at Apple as a Genesys Solutions Architect, focusing on the end-to-end implementation of Genesys solutions, and contributed as a Genesys CTI/IVR Consultant. Hemanth began their career as a Systems Engineer at American Express and also worked at Verizon in a similar consulting role. They hold a Bachelor of Engineering in Computer Science and Engineering from M.S. Ramaiah Institute Of Technology, earned in 2000.