Henry Zhao

Henry Zhao has a diverse professional background with significant experience in operations and management. From September 2010 to April 2014, Henry served as Center Operations Manager at EF Education First, focusing on enhancing customer experience and facilitating team development through training and a user-friendly CRM system. Following this, Henry worked as China Team Leader at Ten Group from May 2014 to July 2015. Prior experience includes a role as Supervisor at Starbucks from April 2007 to April 2009, where notable achievements included participation in the Starbucks Beijing Olympics "Starteam" and successful event management. Additionally, Henry held managerial positions in the Retail Contact Center at Apple from August 2015 to July 2016. Henry completed a Master of Business Administration (MBA) in Business Administration at Concordia University-Wisconsin between 2014 and 2015.