Icey James

Icey James possesses extensive experience in retail and hospitality management, highlighted by a current role as a Manager at Apple since July 2014, where exceptional customer satisfaction and operational goals are consistently achieved. Prior to this position, Icey held a Business Specialist role at Apple, contributing to store openings and providing technology solutions to business clients. Previous roles include serving as a Duty Manager at InterContinental Hotels & Resorts, managing guest relations and hotel operations, and a Front Office Management Trainee at Marriott Hotels. Icey began professional experience as an Assistant Manager at Noix De Coco, worked as an intern in the international banking department of China CITIC Bank, and served as an accountant and secretary for the CEO at XINXING STEEL AND IRON MACAU INTERNATIONAL CO., LTD. Educational qualifications include a PGD in Hotel Operation Management from Swiss Hotel Management School and a BBA in Finance from Macau University of Science and Technology.