Ilan Choucroun is an accomplished professional with extensive experience in retail operations and customer service at Apple, where roles include Lead in Retail Operations, NPI Product Trainer for Apple Vision Pro, and various technical support positions. Notable achievements include managing a team of 15 to achieve over 99.8% inventory accuracy and mentoring junior technicians to enhance their skills. Previous experience includes Mobile Service Specialist at Prestige Imports Porsche | Audi, focusing on delivering exceptional service to elite customers, and Service Specialist at Hyundai Auto Canada Corp. Ilan is currently pursuing a Bachelor's degree in Political Science and Government at Concordia University while holding a D.E.C in General Social Sciences from Dawson College.
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