Isabelle Cimpan is currently a Service Excellence Delivery Manager at Air Canada, a position they have held since 2021. They have also worked at Apple since 2012, progressing from Technical Specialist to Genius. Prior to their role at Air Canada, they served as a Customer Service Associate at Sun Life from 2020 to 2021. Isabelle earned a Bachelor's Degree in Photography from Concordia University (2014-2017) and a Master's Degree in Communication Studies from McGill University (2018-2020).
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