Ivan Tang has over a decade of experience in technical support and customer service roles, primarily within the technology sector. Currently serving as a Genius at 苹果 since June 2014, Ivan leverages extensive knowledge in troubleshooting and customer interaction. Previously, Ivan held positions at Apple Retail as a Family Room Specialist and Genius Admin from July 2012 to December 2012. Earlier experience includes working as a Technical Support Engineer at Siemens from July 2010 to July 2012, where Ivan developed strong technical skills and a commitment to client satisfaction.
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