Jairo Jara

Jairo Jara is an experienced Operations Manager at Apple, overseeing a top-performing team of 45 employees, achieving record revenue and customer satisfaction. Jairo's leadership has contributed to a 26-point improvement in employee satisfaction scores and facilitated collaboration between various departments to enhance the customer experience. Prior roles also include Technical Support and Operations Supervisor, where Jairo focused on employee development and collaboration, and Creative, emphasizing customer engagement and support. Jairo's earlier experience includes an Inbound Sales Representative at Tigerdirect.ca and a Network Administrator/Field Technician/Trainer at Creative Network Concepts, managing extensive IT environments. Jairo holds a bachelor's degree in System, Networking, and LAN/WAN Management from DeVry University and a project management certificate from Cornell University.