Jared Ludin is a Major Incident Coordinator at Apple, where they facilitate the resolution of high-priority incidents, coordinating with support teams and app owners to minimize business impact. Previously, Jared served as a Mac Genius, troubleshooting and repairing Apple products in a customer-facing role, and later as a Technical Support Analyst, providing support to employees, contractors, and vendors. Jared holds a Bachelor of Science in Business Administration with a focus on Insurance and Financial Services from California State University-Northridge. Their career in technology and support has been marked by a commitment to enhancing user productivity and resolving complex issues swiftly.
Location
Sacramento, United States
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