Jeff Harris has extensive experience in quality engineering and technical service within the technology sector. At Apple, roles included AppleCare Quality Engineer, focusing on monitoring field service data to enhance product quality, and Technical Service Quality Engineer, where responsibilities involved managing service quality for Apple products and developing tools for the service network. Additionally, as Lead Genius, Jeff managed a team of over 50 technicians, providing technical support and troubleshooting for Apple products. Earlier in the career, Jeff worked at Millennium Press as a Pre-Press Tech/Designer from November 2000 to November 2007.
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