Jeffrey Jogy is an experienced professional currently serving as a Lead at Apple, where responsibilities include enhancing customer experiences and mentoring team members to achieve high performance. Prior roles at Apple included Genius and Lead Genius ISE, focusing on customer issue resolution, hardware repairs, and technical mentorship. Prior to Apple, Jeffrey worked at Starbucks as a Shift Supervisor, overseeing daily operations, cash handling, inventory management, and employee supervision. Jeffrey holds a Bachelor of Applied Science in Criminal Justice/Police Science from the University of Guelph-Humber, obtained in 2021.
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