Jim Pacella is a Senior Manager of Technical Operations at Apple, a position they have held since 2022, specializing in scaling products from 1 to 100,000,000. Prior to this role, Jim served in various positions at Apple from 2017 to 2022, including Manager of Technical Operations and Global Supply Manager, where they developed and delivered manufacturing operations and optimized global supply chains. Jim co-founded PlateRate, a customer feedback service for the restaurant industry, from 2013 to 2016, and previously worked at Procter & Gamble as a Senior Product Manager and Senior Product Design Engineer. Jim holds a Bachelor’s degree in Materials Science & Engineering from the Massachusetts Institute of Technology and an MBA from Babson College, graduating summa cum laude.
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