JV

John Vulk

AppleCare Technical Support Tier 2

John Vulk has diverse experience in technical support and engineering roles. At Apple, from July to November 2023, John contributed to both Industrial and Software Engineering, enhancing automated manufacturing line processes and performing software stress testing on various devices. Additionally, John provided Tier 2 technical support for AppleCare, assisting customers with a range of Apple products. Prior experience includes roles as an Email Customer Service Specialist for Lenovo at CTG, and Tier 2 Technical Phone Support at Xerox, where John addressed technical issues with Apple devices. Other positions include Legal Records Clerk at Legal Wheels and a Mail Room Clerk for IBM contracted through Kelly Services, where John focused on efficiency in postal operations. John is currently pursuing education at the University of the People from 2024 to 2026.

Location

Chicago, United States

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