Jorge Padilla has significant experience in technical support at Apple, serving as a Technical Specialist since September 2021 and previously as a Technical Expert and Applecare Advisor from October 2017 to August 2020, where responsibilities included troubleshooting iOS and MacOS issues remotely during the COVID-19 pandemic. Jorge Padilla holds a Registered Nursing degree from Capital Community College, completed between 2012 and 2014, and is currently pursuing a Meta Front-End Developer Professional Certificate through Coursera.
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