Jose Crespo is a Mac Genius at Apple, where they have been troubleshooting and resolving technical issues since 2014. With a background in customer service and technical support, Jose previously held roles at Nike as a Sales Lead, at Best Buy as a Lead Sales Consultant, and as a Computer Technician at Sony. Jose graduated from Valencia College with an Associate of Arts degree in 2018, showcasing a strong foundation in information technology. Their hands-on experience and extensive product knowledge enable them to mentor colleagues and ensure exceptional customer satisfaction.
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