Kate Simon is a Certified Mac and iOS Technician with diverse experience spanning customer service, donor relations, and technical support. They served as a Shift Supervisor at DAVIDsTEA from 2017 to 2020, enhancing customer satisfaction through exceptional service. Previously, they coordinated donor relations at Global Shore Opportunities, managing sponsorship donations and grant requests from 2021 to 2022. Currently, they work as a Genius and Technical Specialist at Apple, troubleshooting technical issues and educating customers. Kate holds a degree from Wilfrid Laurier University, where they studied from 2013 to 2017.
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