Keith Prior is a Senior iOS and Mac Technical Advisor at Apple, where they provide technical support and supervise escalations. With extensive experience in customer support, Keith previously worked as a Customer Experience Agent at Yahoo! Inc. and as a Support Team Representative at Centerpointe Research Institute, contributing to significant customer retention and revenue. Keith has also held roles in sales and marketing, including Director of Sales and Marketing at Madison Furniture Manufacturing Inc., and has a long-standing dedication to music as a self-employed electric bassist. Currently, Keith is pursuing a degree in Music at Raritan Valley Community College.
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