Keun Leung possesses extensive experience in technical support and customer service within the IT and technology sectors. Starting as a Computer Service Technician at NYC Department of Health & Mental Hygiene, Leung went on to hold various roles at Apple, including Technical Specialist, Technical Advisor, Mac Genius, and Technical Expert, where responsibilities included customer support and device repair. Additionally, Leung worked as a Systems Support Specialist at Lebhar-Friedman and served as a Senior Customer Service Engineer at Siemens, providing desktop support and managing technical teams. Most recently, Leung was the Identity and Access Management Team Lead at Commerzbank AG, overseeing a team focused on compliance and efficiency improvements, alongside working as an IT Client Services Technician. Leung holds a Bachelor's degree in Management Information Systems from Pace University and a certification in Veterinary/Animal Health Technology from Animal Behavior College.
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