Kris Bergesen

Kris Bergesen is a Senior Quality Program Manager at Apple, where they have been since 2010, following a significant tenure in restaurant and bar management. Kris began their career at Apple just before the launch of the original iPhone, initially serving as a frontline customer service representative and later advancing to roles such as Senior Technical Advisor and Team Manager. In 2012, Kris transitioned to the Quality team, and by 2015, they grew into their current role, focusing on the implementation of new sites and partners in the AppleCare space. Kris has developed strong skills in coaching, performance monitoring, and overseeing quality initiatives in collaboration with vendors.